Are Products Ready to Ship?
Most of our products are in stock and ready to ship within [Processing Time, e.g., 1-3 business days].
Are the Products Authentic and High-Quality?
We source our products from trusted manufacturers and verified suppliers to ensure authenticity.
Where Are the Products Stored?
Our products are stored in secure warehouses located in Australia to ensure quick shipping and safe handling.
Is GST Included in the Price?
Yes, Goods and Services Tax (GST) is included in all product prices for customers in Australia.
Tracking Your Order
Once your order has been shipped, we provide you with a tracking number to help you monitor the progress of your delivery. Below is everything you need to know about how to track your order effectively.
International Shipping Policies
Currently, we only ship to Australia. However, you may be able to arrange a container order to be shipped elsewhere overseas. You can contact our team for more information if you’d like to make a bulk purchase delivering to overseas.
Estimated Delivery Times
We work with multiple couriers to provide the most efficient delivery services at the most competitive prices. Couriers are chosen depending on item weight, package size and individual shipping costs. Each of our Suppliers ships from their distribution centers using their chosen courier once full payment has been received.
Shipping Options & Costs
We offer a variety of shipping options to ensure your order arrives quickly and securely. Here’s everything you need to know about our shipping methods and costs.
Order Confirmation & Invoices
Once you place an order, you will receive an order confirmation and an invoice for your records. Here’s everything you need to know about these documents.
Editing or Canceling an Order
We understand that sometimes things change, and you may need to edit or cancel your order. Here’s a guide on what to do if you need to make any adjustments.
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